Cloud computing has swiftly transformed from a future trend to a widely used form of technology today. It can be used for everything from storage to data analysis, as well as a software-as-a-service for businesses. There are private, public, and hybrid cloud computing options, providing a number of systems and solutions to choose from. The cloud is not just a single thing – it’s constantly growing and evolving in scope. Telco companies have jumped on the bandwagon, with many now offering telco cloud services as part of their usual packages. But where can we expect the telco cloud to grow from here? Here are a few features and trends to watch for in the near future.
Greater emphasis on the customer experience
One of the first trends to be aware of is a new emphasis on the individual customer experience, rather than the technology. For cloud service providers to be competitive, they’ll need to up the ante on their customer experience. Products and services will need to live up to their promise, offering value in an experiential form to consumers.
More major corporations will jump on board
The past couple of years has already seen a number of major telecom companies like Nokia Networks jump on board the telco cloud train. Larger scale hosting solutions will become more common, and it will be more difficult for small, individual players to compete with the big name telcos. This will help bring down prices for cloud services across the board, as smaller providers will need to get more innovative with their offerings.
Combination with the Internet of Things
Another trend that we can expect to see is the combination of cloud services with the Internet of Things. New products and devices will use cloud services to stay connected to one another. Cloud based apps are already being used in smart cars, improving safety standards and providing a new, IoT experience.
More comprehensive hybrid services from telco cloud providers
At the moment, you can choose from private, public, or hybrid cloud services. It’s likely that hybrid services will be expanded over the next couple of years. The cloud industry at large will transform into a hybrid solution and platform, which can include services for a number of IT solutions. Cloud technology will be more scalable and cost-effective for both consumers and businesses.
Cloud services will focus on community
Finally, while cloud services will cater more to the individual, they will also form the basis of new services for communities. This is particularly true in the legal, finance, and health fields, where cloud-based applications can be used by a larger community to benefit everyone.
Between now and 2020, expect cloud services to expand rapidly, becoming increasingly intertwined with big data analysis and the Internet of Things. As cloud services become more popular, big telco companies will help drive down prices and provide a smoother user experience at the same time. This could lead to a wealth of new features and apps for us to look forward to!
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