My iPhone Won’t Turn On: Here are a Few Solutions

Apple iPhones are expensive precious devices that one would never want to loose, and sometimes this misfortune does hit some people. Many complain that their iPhone won’t turn on without knowing the proper reason behind this condition. If you’re one of them, then don’t worry as there are lots of things you can do to your beloved smartphone before concluding it’s dead and needs to be replaced.


1. Hold and Home Button

In many cases, this simple method has proved successful and has saved pockets and hearts of many people when the Silver colored Apple just pops up on screen before booting. To execute this, hold down the home and sleep/power buttons simultaneously for 10 seconds and if you are lucky this might do the trick. You may also continue holding these buttons for 20-30s but if your iPhone doesn’t show any response in first fifteen seconds then there is a probability that it won’t show it even in hours.

2. Restore Factory settings

Although this option erases all the data and settings on your smartphone, it is a better option than just seeing your iPhone dead. Normally, restoring the factory settings is done by syncing your iPhone with iTunes and then clicking restore. But since your iPhone is not turning on, you’ll need a different technique.  Start by connecting your iPhone’s USB cable to Dock connector (Not computer). Now, hold down the home button and connect the other end of the USB to your computer which will automatically launch iTunes from which you can put your iPhone into recovery mode and you will restore you iPhone within no time.

3. DFU

If your iPhone gets to the Silver logo but restarts from there again and again then it is an indication of a problem with the booting system. This often results due to Jailbreaking or updating your iPhone to latest iOS without enough battery life. You can fix this easily by entering into DFU Mode.

A DFU mode stands for Device Firmware Update mode which helps you to make small changes to the software that is exactly responsible for running your device. It is most often confused with Recovery Mode but it is very comprehensive than that.  To enter into DFU mode follow these steps

Step 1:

Connect your iPhone with Computer

Step 2:

Since your device is turned off you need to hold down the sleep/power and Home buttons at the same time for at least 10 seconds. Be patient in this step and make sure you hold these buttons for exactly 10 seconds because otherwise, you will enter into recovery mode.

Step 3:

After 10 seconds have passed, let go of the sleep/power button, but keep holding the Home Button.

Step 4:

Now, the Apple Logo will appear on you iPhone but you should not stop holding the home button until recovery warning pops up on your iTunes.

Step 5:

A difference between DFU and recovery mode is it can understand by observing your iPhone screen. If it is black then you are in DFU mode and if shows a cable connecting to the iTunes icon then you are in recovery mode. The latter cases you will need to repeat all the steps and this time you should lay more emphasis on Step 3 and Step 4. It is normal if you don’t get there in first few tries.

Once you are in DFU mode you can downgrade your iPhone iOS in case the new version has created the problem.

4. Proximity Sensor Problem

A proximity sensor is a small sensor on iPhone which helps it to lock the screen when it is near your face. A malfunction in this sensor would simply mean that your phone will be locked even if it away from your face which is a very rare but possible condition.  If you’re facing this issue, it can usually be solved through software. In this case, hold down the Home and Hold buttons as outlined above to restart the phone. When it restarts, the screen should be working. If it does the following: Tap the Settings > General> Reset>Reset All Settings. This erases all your preferences and settings on the iPhone, but won’t delete your data.

47 Comments

  1. Thank you! Your solution #1 did the trick. I thought for sure my iPhone 5S had died after it heated up in my pocket and appeared to be dead when I took it out 90 minutes later. I had when I neglected to shut it off after using the camera. Whew. Once it recharges, I’m going to back it up ASAP on my MacBook.

  2. Hi my iPhone wont turn on it is showing a charge bar with an Arrow pointing to a circle saying iTunes. can someone please help with this please

  3. My iPhone 5s went dead and now won’t show anything on the screen Notting atall so what do I do I tryied charging it I tryied holding the buttons but Notting works I need help

  4. my iphone is not charging it showing that my phone is dead but it not dead that phone charging three days now

  5. sir Plz solve my broblem
    My i phone do not turn on i am hold button +home button does not turn on
    When i charge my mobile then show iTunes symbol

    How to sole this problem

    mmy frd is using iphone i am askig his said this is battery problem (or) Software Problem

    Sir plzzzzzzzzz Soleve my problem…

  6. I want to thank you for telling me how to fix this. My iphone crashed a month after I received it and had no clue how to fix it. I finally found this site and it helped me restore it in DFU mode. Thanks again

  7. i just update my iPhone which was previously jailbreaked when i update it after downloading all the file it start to show the apple logo for a moment and it went and completely turned off i tried to connect through iTunes but it doesn’t show any iPhone

  8. Thanks so much for your help! I didnt know to hold the two buttons down and it worked! I thought my phone was dead!
    but why it happened?

  9. my I phone 4G is automatically switch off i have many time try to turned on but it doesn’t turn on please massage me how i have turn to my phone

  10. I mistakingly restarte’d my iphone 4s and wen restoring,it cldnt go any forder wen it gets to network issues. Any help plz???

  11. I just got a iphone 4s off my friend and i can’t get anything to pop up no matter what i do my friend i got it from told me that it’s jailbroke does that have anything to do with it or is it just the phone……

  12. Thanks for the helpful info. My iPhone fell onto the geound and refused to turn on. I had given up and was ready to take it to the genius bar. My sister showed me this website. Within 10 seconds of holding the home and hold button together, voila… Working phone! Saved me a lot o heartache and money ofcourse. Thanks 🙂

  13. You may think this sounds simple and it sort of is but I had these problems and tried all these suggestions and nothing would work thought my phone was completely shot then decided to disconnect the battery leave it for a couple of seconds then reconnect once back in hold the home and power buttons in together until the screen shows the apple logo this kicks the phone out of the previous state simple method so try this it should help 😉 and not a lot of people know this

  14. I have an iphone 4, And it isn’t turning on. I’ve tried pretty much everything and nothing is working. I’ve tried several different motherboards and nothing has worked, still a black screen. I also replaced the screen and put the old screen on a different phone and it worked. What the hell is going on?? Please help

  15. i got a iphone 4s and i am stuck the iphone its keep restarting i have jailbroken it and it wont turn on it just restarts.I downlaoded something from cydia i pressed restartspring bord and since yeasterday the phone its keep restarting any help pls i am scared as hell

  16. My phone has the logo but it wont turn the rest of the way on…please help me! I was in the middle of a press call when it shut off. I knew it wasnt dead because it was on 89%.

  17. I did this and it worked but when I tried to see if it still works if I off ed it so I did but after that it offed again what do I do ?

  18. I thought I had a dead iphone in my hands, BUT holding down the hold & home buttons together for about 15 seconds worked and the silver apple logo appeared!! Thank you so much!!

  19. My iphone turns on to the apple logo and the loading bar is up there.But it want move from there.Can you please help me please?

  20. My phone got automatically switched off when I kept it in my pocket and did not restart after charging and trying it many times to restart.
    Then followed your suggestions and to my relief it worked. Thanks a lot for helping and relieved my tension.

    Thanks for your suggestions.

    • well, to be honest, this does work i thought i was so dead cause this was a birthday gift from my mum but luckily I was able to find this site and it helped so much God bless you guys!

  21. my iphone updated and said to connect to itunes when i did it said my iphone was in recovery, when i tryed to restore my iphone it said the restore failed. i tried a hard reset and connecting bck to itunes i even tired charging on both the wall chager and computer adaoter but nothing will work! please help

  22. i tryed to jailbreak and unlock phone to all networks, it didnt work, so i thourght would just pay for it then update; so started updatind and it wouldnt update cause of the jail break app that i cant delete. so i tryed to delete it manully, got to the red line and now the phone wont work. trying your method now and the cable come up but to restore, i need to update too. and it wont update becaue i have a stupid jailbreak app that i cant get rid of. if in any way got good advice, please.

  23. Thanks so much for showing me how to go DFU on my Iphone 4. All of a sudden it turned off and did nothing when trying to charge, or turn on; I thought i’d lost it and was sooo devastated, but then found your article and tried it out.

    As i’m writing this, iTunes is recovering my phone to factory settings, and unless I leave an update feedback saying it didn’t work, I’ll be chatting and talking over my fully functional precious iPhone in the next 2 hours (or less)

    Thanksss!!!

  24. Thanks so much for your help! I didnt know to hold the two buttons down and it worked! I thought my phone was dead! So pleased!

  25. I accidentally spilled a beverage and it leaked into my iphone. The next day when I attempted to use the phone, it was completely dead! I was heartbroken and since this was a b’day gift from my dad, i was terrified that he’d find out about it. I tried to get the ‘Genius’ at Apple to fix the device, but they don’t cover liquid spills. I did a quick search online and found a site called irepair.com. They were very responsive and in no time I had my iphone fixed and back in action. The best part, the cost was so low that I paid for it with my allowance and my parents never found out. I’m so happy, I just wanted to share my experience.

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